Question 1

What is the duration of your cleaning services?

Accepted Answer

The duration of our cleaning services depends on the size and condition of your property. On average, a standard home cleaning takes 2–4 hours, while deep cleans or end-of-tenancy services may require 4–6 hours or more. We always provide a time estimate when booking.

Question 2

Is it necessary for me to be present during the cleaning?

Accepted Answer

No, you don't need to be present. Many clients provide us with keys or entry codes, and we guarantee full security and professionalism throughout the cleaning process.

Question 3

Which cleaning products do you use?

Accepted Answer

We use high-quality, eco-friendly, and professional-grade cleaning products that are safe for children, pets, and all types of surfaces.

Question 4

What are the costs of your cleaning services?

Accepted Answer

Our service costs vary depending on the type of cleaning, property size, and condition. Contact us for a free, no-obligation quote tailored to your specific needs.

Question 5

Can I book a one-time clean or do I need a contract?

Accepted Answer

You can book either a one-off cleaning service or set up a recurring cleaning schedule. We are flexible and work around your preferences. Via WhatsApp or Phone Call.

Question 6

Are your cleaners insured and background-checked?

Accepted Answer

Yes, all our team members are fully insured, trained, and background-checked to ensure the highest standards of safety and quality service.

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Frequently asked questions